4 reasons that doctors don't listen

You've been having symptoms for years, for an unknown ailment, and the doctors can't get to the bottom of it. They shuffle you in and out of hospitals and offices. Not only are you frustrated by the delayed diagnosis, but you're worried that things are going to get worse before someone helps you.

Moreover, you feel like the doctors are negligent. They don't listen to you. They don't put time and energy into your case. They ignore your stories about your symptoms and just try some one-size-fits all approach. You don't actually feel like the doctors are giving you the high level of care that you expect.

One reason that this happens is that doctors have too many extra tasks, according to some experts, who have studied the process and note that many tasks are trivial. They have to write paperwork over and over again to make sure every last word is right, for example, when the intent was there all along. This slows them down, wears them out, and means that patients don't get care as quickly.

Doctors also have a lot of patients to see. With complex cases like yours, which don't always have clear answers, doctors may need to spend hours with you to find a solution. But they only have 30 minutes before the next patient is going to come walking through the door. They may make mistakes, overlook obvious clues, mix up paperwork, or come to the wrong conclusion all because they're really just trying to rush you through the office. The schedule dictates what they decide, not your actual case.

Some have also complained that hospitals and doctors' offices are often more like assembly lines than anything else. They just shuffle the patients along, doing roughly the same thing every time, and they don't really listen or think outside of the box. This approach may work with common ailments, but doctors who can't do anything else may not solve complicated cases like yours.

Finally, some doctors know that it's hard to find solutions for chronic problems. They already mentally decided that the standard types of care that they prescribe aren't going to work for you. They'd never tell you that to your face, but it's a common perception. This mentality could lead doctors to basically decide there's not a good solution even before they try. If so, are they really listening to you and working to think creatively, or are they just mailing it in and waiting to meet the next patient?

As a patient, you deserve a high level of medical care, and that means doctors must stay invested in your case. When they refuse to listen and act negligently, delaying the diagnosis when they could have found a solution, you may want to know if you have a legal right to compensation.

Source: Nov. 30, -0001

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